A B2B shop run by AI — a human only approves
A wholesaler of photovoltaics, energy storage and heat pumps. The system prepares the customer's enquiry, price, transport and reply in their language. A human sends it.
Numbers with a stamp
The shop runs in production, and we build a shop like this in 4–6 weeks. Every number below has a measurement date and a source — you can check it yourself, without asking us.
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14,139
product cards in the shop
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over 30,000
offers synchronised automatically, LIVE 24/7
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13
languages in which the shop speaks to the customer
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8
product categories
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over 50
AI roles, each with its own scope of work
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4–6
weeks to build a shop like this and take it to production
24 hours in 90 seconds
One real day, 15.10.2026, hour by hour. Each bar is one workstation: it lights up in the hour in which it closed a task — the brighter, the more tasks closed. Look at three in the morning.
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87
Sales and enquiry handling
replies to enquiries, changes to orders
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264
Offers and transport
new offers in the catalogue, delivery quotes
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14
Documents
proformas and invoices
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26
Copy and publications
product descriptions, articles, posts
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486
Shop building
new shop and panel features
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470
Quality control
tests, fixes, supervision of the work
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33
A human approves
team questions resolved by a human
A real day: 15.10.2026. Numbers rounded, no case contents.
Hour-by-hour data
| Hour | Sales and enquiry handling | Offers and transport | Documents | Copy and publications | Shop building | Quality control | A human approves |
|---|---|---|---|---|---|---|---|
| 00:00 | 1 | 10 | 2 | 0 | 30 | 20 | 1 |
| 01:00 | 0 | 8 | 0 | 0 | 20 | 20 | 0 |
| 02:00 | 0 | 9 | 0 | 0 | 20 | 20 | 0 |
| 03:00 | 1 | 10 | 1 | 2 | 20 | 40 | 0 |
| 04:00 | 0 | 7 | 0 | 4 | 20 | 10 | 0 |
| 05:00 | 1 | 10 | 0 | 0 | 20 | 20 | 0 |
| 06:00 | 1 | 10 | 1 | 0 | 20 | 20 | 0 |
| 07:00 | 2 | 7 | 0 | 0 | 20 | 10 | 0 |
| 08:00 | 0 | 5 | 0 | 0 | 6 | 10 | 0 |
| 09:00 | 1 | 10 | 0 | 0 | 20 | 20 | 0 |
| 10:00 | 4 | 20 | 1 | 1 | 20 | 20 | 6 |
| 11:00 | 5 | 10 | 0 | 0 | 20 | 30 | 0 |
| 12:00 | 5 | 20 | 0 | 0 | 20 | 20 | 4 |
| 13:00 | 3 | 20 | 0 | 0 | 30 | 10 | 2 |
| 14:00 | 9 | 10 | 3 | 2 | 10 | 20 | 0 |
| 15:00 | 7 | 9 | 3 | 0 | 20 | 20 | 0 |
| 16:00 | 9 | 9 | 3 | 0 | 20 | 20 | 5 |
| 17:00 | 9 | 10 | 0 | 3 | 20 | 20 | 5 |
| 18:00 | 7 | 7 | 0 | 2 | 30 | 20 | 0 |
| 19:00 | 8 | 10 | 0 | 1 | 20 | 20 | 4 |
| 20:00 | 8 | 20 | 0 | 7 | 20 | 20 | 5 |
| 21:00 | 3 | 20 | 0 | 4 | 20 | 20 | 0 |
| 22:00 | 2 | 7 | 0 | 0 | 20 | 20 | 1 |
| 23:00 | 1 | 6 | 0 | 0 | 20 | 20 | 0 |
The other side of the counter
Step into the customer's shoes. On the left you send an enquiry, on the right you watch what the shop's back office does in the meantime — right up to the button that a human clicks.
You as the customer
Dzień dobry, potrzebuję 2 palety Jinko 405W z dostawą. Jaka cena?
Shop back office
06:40 / 10:00
- Enquiry understood
- Price from the price list
- Transport calculated
- Reply in the customer's language
- Human clicks: send
Dzień dobry,
Jinko 405W: •••,•• EUR za sztukę przy zamówieniu 2 palet.
Dostawa pod wskazany adres: •••,•• EUR.
Pozdrawiamy, Casali Energy
Amounts are illustrative, blurred. Clock movement simulated.
Only a human clicks this button. Only then does the reply go out to the customer.
Dzień dobry, potrzebuję 2 palety Jinko 405W z dostawą. Jaka cena?
Dzień dobry,
Jinko 405W: •••,•• EUR za sztukę przy zamówieniu 2 palet.
Dostawa pod wskazany adres: •••,•• EUR.
Pozdrawiamy, Casali Energy
Dzień dobry, ile kosztują 4 falowniki Huawei SUN2000-10KTL?
Dzień dobry,
Huawei SUN2000-10KTL: •••,•• EUR za sztukę przy 4 szt.
Dostawa pod wskazany adres: •••,•• EUR.
Pozdrawiamy, Casali Energy
Dzień dobry, szukam pompy ciepła 12 kW, 1 sztuka. Macie?
Dzień dobry,
Pompa ciepła 12 kW jest dostępna: •••,•• EUR za sztukę.
Dostawa pod wskazany adres: •••,•• EUR.
Pozdrawiamy, Casali Energy
Hello, I need 2 pallets of Jinko 405W delivered. What is the price?
Hello,
Jinko 405W: •••,•• EUR per piece for 2 pallets.
Delivery to your address: •••,•• EUR.
Best regards, Casali Energy
Hello, what is your price for 4 Huawei SUN2000-10KTL inverters?
Hello,
Huawei SUN2000-10KTL: •••,•• EUR per piece for 4 pcs.
Delivery to your address: •••,•• EUR.
Best regards, Casali Energy
Hello, I am looking for one 12 kW heat pump. Do you have it?
Hello,
The 12 kW heat pump is available: •••,•• EUR per piece.
Delivery to your address: •••,•• EUR.
Best regards, Casali Energy
Guten Tag, ich brauche 2 Paletten Jinko 405W mit Lieferung. Was kostet das?
Guten Tag,
Jinko 405W: •••,•• EUR pro Stück bei 2 Paletten.
Lieferung an Ihre Adresse: •••,•• EUR.
Mit freundlichen Grüßen, Casali Energy
Guten Tag, was kosten 4 Wechselrichter Huawei SUN2000-10KTL?
Guten Tag,
Huawei SUN2000-10KTL: •••,•• EUR pro Stück bei 4 Stk.
Lieferung an Ihre Adresse: •••,•• EUR.
Mit freundlichen Grüßen, Casali Energy
Guten Tag, ich suche eine Wärmepumpe 12 kW, 1 Stück. Haben Sie die?
Guten Tag,
Die Wärmepumpe 12 kW ist verfügbar: •••,•• EUR pro Stück.
Lieferung an Ihre Adresse: •••,•• EUR.
Mit freundlichen Grüßen, Casali Energy
Dobrý den, potřebuji 2 palety Jinko 405W s dopravou. Jaká je cena?
Dobrý den,
Jinko 405W: •••,•• EUR za kus při odběru 2 palet.
Doprava na Vaši adresu: •••,•• EUR.
S pozdravem, Casali Energy
Dobrý den, kolik stojí 4 střídače Huawei SUN2000-10KTL?
Dobrý den,
Huawei SUN2000-10KTL: •••,•• EUR za kus při 4 ks.
Doprava na Vaši adresu: •••,•• EUR.
S pozdravem, Casali Energy
Dobrý den, hledám tepelné čerpadlo 12 kW, 1 kus. Máte ho?
Dobrý den,
Tepelné čerpadlo 12 kW je k dispozici: •••,•• EUR za kus.
Doprava na Vaši adresu: •••,•• EUR.
S pozdravem, Casali Energy
Bonjour, il me faut 2 palettes de Jinko 405W livrées. Quel est le prix ?
Bonjour,
Jinko 405W : •••,•• EUR la pièce pour 2 palettes.
Livraison à votre adresse : •••,•• EUR.
Cordialement, Casali Energy
Bonjour, quel est votre prix pour 4 onduleurs Huawei SUN2000-10KTL ?
Bonjour,
Huawei SUN2000-10KTL : •••,•• EUR la pièce pour 4 unités.
Livraison à votre adresse : •••,•• EUR.
Cordialement, Casali Energy
Bonjour, je cherche une pompe à chaleur 12 kW, 1 pièce. Vous l'avez ?
Bonjour,
La pompe à chaleur 12 kW est disponible : •••,•• EUR la pièce.
Livraison à votre adresse : •••,•• EUR.
Cordialement, Casali Energy
The shop as a building
Seven departments, each on its own floor, with a human on the roof. Hover over a floor or tap it — you will see what that department does for the customer.
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Human: decision and dispatch Reads, approves and sends. Every reply to a customer passes through their hands.
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Quality control Checks replies and documents before they reach the customer.
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Shop building Develops the shop so that ordering gets simpler.
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Copy and publications Writes product descriptions and articles in the customer's language.
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Documents Issues the proforma and the invoice once the customer confirms the order.
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Offers and transport Adds products to the catalogue and prices delivery to the customer's address.
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Sales and enquiry handling Answers the enquiry with a price and delivery cost, in the customer's language.
over 50 AI roles in seven departments — a human has the final say
What silence costs you
A customer waiting for a price keeps asking around — and buys where the reply came first. Work out how much in sales drains away at your company when enquiries sit unanswered.
The numbers in the fields at the start are an example. Enter your own — we send nothing, your browser does the calculation.
Example: 120 enquiries per month, an order worth 8,000 zł, 15 out of 100 drop off
- Lost sales per month
- Per year
120 enquiries × 0.15 × 8,000 zł = 144,000 zł per month, which is 1,728,000 zł per year.
Formula: enquiries per month × the percentage that drops off (divided by 100) × average order value = lost sales per month; per year that amount times 12.
Do you want every enquiry at your company to get a price and delivery cost before the customer asks elsewhere? Let's talk about your enquiries.
Pass it to your boss
Does the decision belong to someone higher up? Below is a one-page summary: copy it, email it or print it — nothing goes through us.
Silvanos.ai × Casali Energy: a B2B shop run by AI
Silvanos.ai built for Casali Energy — a wholesaler of photovoltaics, energy storage and heat pumps — a B2B shop run by AI, in which a human only approves. The shop runs in production, and we build a shop like this in 4–6 weeks. The shop has 14,139 product cards in 8 categories and speaks to the customer in 13 languages; over 50 AI roles work in it, each with its own scope. The system prepares the customer's enquiry, price, transport and reply in their language — a human sends it.
The whole: silvanos.ai/en/projekty/casali-energy